e-Markets Agreements
Nordea Markets will offer increased online services for your convenience accessible through our e-Markets portal. In order to protect your sensitive information, these services will be offered in a logged in environment using a user ID and password.
The e-Markets Agreement contains the terms and conditions for use of e-Markets and needs to be entered into with Nordea. The Power of Attorney documents provide you with the opportunity to assign the right employees to the right online services.
Documents, Forms & FAQ
| Document Name | Description | Language |
|---|---|---|
| e-Markets Customer Contract | This contract governs the General Terms and Conditions for e-Markets between you and Nordea in relation to the new and existing services, offered via e-Markets. | |
| Power of Attorney from the Customer to the Administrator (Admin POA) | This form allows you to appoint a person as an administrator of e-Markets users. The administrator will be able to appoint new users of e-Markets and determine who has access to which services (for example, advise who can view or reconfirm trades). It is important that you appoint at least one administrator. | |
| Power of Attorney from the Administrator to the User (User POA) | This form allows the administrator to appoint new users of e-Markets or change the user authority of existing users. It is important that the administrator appoints users with at least the authority to view and confirm transactions online and alter information relating to your company. | |
| e-Markets Participation Agreement | This contract allows you to associate several subsidiaries with a parent company, thereby giving users in the parent company access to act on behalf of subsidiaries in an easy way. |
FAQ
How to fill in the e-Markets Agreement?
1. Fill in and sign the e-Markets Customer Contract
The email field is mandatory for Private Individuals*
Both your signature and name are required on the document
* As a Private Individual you do not need to fill in any Power of Attorney. You will be granted full access to e-Markets upon receipt of the duly filled in and signed e-Markets Customer Contract.
2. Tell us who should access the e-Markets platform using the Power of Attorneys
2.1 Definition:
The role of the Administrator is to assign Users to e-Markers . An Administrator may also be a User
A User is assigned by an Administrator and has a given set of permissions allowing access to one or more online services
2.2 Assign Administrators and Users:
A. Power of Attorney from the Customer to the Administrator
Without any Power of Attorney we are unable to grant you access to the e-Markets portal. You must assign at least one Administrator. If the Administrator is also a User, the same document can be used to grant the permissions. The Power of Attorney(s) must be signed by the Customer.
B. Power of Attorney from the Administrator to the User
Administrators may assign Users using one or more Power of Attorney from the Administrator to the User. The Power of Attorney(s) must be signed by the Administrator.
I am already a user, will I keep my existing User ID and Password?
Yes, existing users will keep their current user ID and password.
How will I be notified when accesses is granted?
Accesses will be granted based on the signed and returned Power of Attorneys. All new users will receive a Welcome email from us, advising them that the new online services have been made available.
What happens to my existing e-Markets Trading contract?
This new e-Markets agreement replaces any previously signed e-Markets trading contract.
What is a Legal Entity Identifier code?
The Legal Entity Identifier (LEI) is a reference number to uniquely identify parties in financial transactions worldwide, throughout all markets and legal systems. LEI codes are required for all legal entities falling into one of the categories below:
- All entities trading derivatives (except for private individuals)
- All entities issuing equity, debt and all entities listed on an exchange
- All entities trading equity or debt (except for private individuals)
- All entities supervised by a financial regulator and their affiliates, subsidiaries and holding companies
Will all the new solutions be available immediately upon signing of the new agreement?
No. The various online services are being developed and implemented over time. Your chosen Administrator/s will be advised via email as new services become available.
User Guidance
If you have any questions, please contact your local e-Markets agreement support team.
Denmark
Phone +45 33 43 97 86
Opening Hours 08.00-17.00 CET
Send email
Finland
Phone +358 9 369 50460
Opening Hours 10.00-16.00 CET
Send email
Norway
Phone +47 22 48 77 60
Opening Hours 08.00-16.00 CET
Send email
Sweden
Phone +46 8 407 94 99
Opening Hours 10.00-15.00 CET
Send email