This guide explains how to access, complete and submit a KYC request in Nordea Corporate.
The process consists of three steps:
- Access your KYC request
- Complete the request and upload any required documents
- Submit the request to Nordea
Access your KYC request
To access a KYC request, sign in to Nordea Corporate.
If you already have a Nordea Corporate user account
- Go to Nordea Corporate
- Select your preferred login method
- Sign in by following the on-screen instructions
If you do not have a Nordea Corporate user account
If you do not already have a Nordea Corporate user account, one is created for you when a KYC request is sent to you.
To activate your account:
- Open the email Verify your Nordea Corporate account today
- Select Verify account. The link expires after 14 days and can only be used once
- Create a password
- Accept the terms and conditions for Nordea Corporate
- Sign in using your new password
- Register a mobile phone number when prompted
The mobile phone number is used to receive verification codes when signing in.
For future sign-ins, use Username/Email as the login method unless you have enabled Nordea ID.
Problems signing in?
If you have not received the verification email, cannot create a password, or have forgotten your password, see I have forgotten my password - how do I log in?
Complete the KYC request
From the KYC request overview, open the request you want to work on.
Request statuses
| Status | Description |
|---|---|
| Assigned | Action is required from you. Complete the request, upload any required documentation and submit it to Nordea. |
| Nordea processing | Nordea is reviewing the information provided. No action is required unless additional information is requested. |
| Completed | The request has been processed and no further action is required. |
Complete the information
When completing a KYC request:
- Provide all requested information
- Complete all required fields
- Follow the sections shown in the navigation menu
- Additional questions may appear depending on your answers
- Upload any required supporting documentation
If information is missing, a message is displayed at the top of the request and the relevant fields are highlighted.
Submit the KYC request
Once you have completed all required information and uploaded the requested documentation, submit the request to Nordea for review.
You can monitor the progress of the request from the KYC request overview using the request status.