If you have a question or need to share additional information about a Cash Management request, you can send a message directly to Nordea from within the request.
All messages and attachments are linked to the request, making it easy to keep all communication and supporting documentation in one place.
Send a message to Nordea
- Open the request and select the message icon
- Enter your question or message
- Attach supporting documents, if relevant
- Select Send
Nordea will respond as soon as possible.
View messages and replies
You can view both your messages and Nordea's replies in the request details.
To access the request details:
- Open the request and select View details, or
- From the Cash Management requests overview, select the three dots next to the request and choose View details
Good to know
- All communication related to a request is stored together with the request details
- Documents attached to a message remain available as part of the request history
- You can contact Nordea at any stage of the request process, including after the request has been completed