To help ensure a smooth and efficient process, we recommend gathering the required information before creating a Cash Management request. The information needed depends on the request type you are submitting. Please note that some request types are only available in certain countries. The overview below shows which request types are available in each country and the information required to submit them.
Area | Request | Available in | Required details and documents |
Cash Management Services
| Nordea account certificate |
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| Request for Swift copy |
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| Proof of outgoing SEPA/domestic payment |
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| Additional information on domestic payment |
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| Additional information on cross border payment |
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Payment Investigations
| Return incoming SEPA/domestic payment |
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| Recall outgoing SEPA/domestic Payment |
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| Cancellation of outgoing cross border payment |
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Accounts & Channels
| Open account in local currency |
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| Close account |
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| Disconnect account from cash pool |
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| Remove connected company in Corporate Netbank |
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| Remove administration rights in Corporate Netbank |
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| Open new Web service | |
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| Close existing Web service |
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| Remove connected company from Web Service |
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| Change Web service administrator |
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