You can confirm file payments by confirming multiple files at once, confirming a single file at a time, or confirming individual payment batches within a file.
When you confirm a whole file (or multiple files), you will confirm all payments in the file that you have access to confirm – except rejected and deleted payments (if any).
Confirming multiple files
The quickest way to confirm file payments is to confirm multiple files at once. You can do so from either the 'My unconfirmed files' or 'All files' tab.
To confirm multiple files at once:
- Tick the checkboxes on the left side of the relevant files in the file list.
- Press 'Confirm' in the toolbar at the top of the list.
- Follow the on-screen instructions.
Confirming a single file
If you want to confirm all payments in a single file, you can do so in two different ways from either the 'My unconfirmed files' or 'All files' tab.
To confirm all payments that you have access to in a single file:
- open the file and press 'Confirm all payments' in the top-right corner of the payment list page, or
- select 'Confirm file' in the action menu (three dots) on the file list row.
Confirming batches
For more granular control, instead of confirming whole files, you can confirm file payments by batch. To learn more, see: How do I view and confirm batches of file payments?