“We are unable to verify if the application is running on the same device it was originally activated on…..”
Please follow below steps to solve the issue:
1) Remove your Corporate Netbank user from Nordea ID app:
Click on Settings, then the user name and then Remove user.
2) Update to the latest version of Nordea ID application found in App store.
3) Activate your user in the app again.
*Important To activate your user in the app again, you need a new set of activation codes:
If you can log on to Corporate Netbank using another log on method, you can order the codes from Corporate Netbank front page yourself. Choose My Profile and Add a device, follow the guide on the screen.
If you are unable to logon to Corporate Netbank, please contact your Corporate Netbank company administrators, as they can order a new code set for you.
If you are an administrator and do not have other administrators to order codes for you, please call your local Corporate Netbank Support for further help.